Called this place because of all the great reviews, how helpful they are etc. I told the very nasty woman on the phone I wanted to send flowers to Shadyside Hospital. Not even for the same day. Told her I had two ideas: 1) blue and white, she abruptly said "I DON'T HAVE ANY BLUE". 2) I then asked if she had tulips, and what color, because they are for a man. She did a loud sigh and told me she didn't know because they were on the other side of the shop! LOL. COULD NOT HAVE BEEN MORE RUDE! I called another shop where it was actually a pleasant and positive experience spending my $100.00.