The bike man was not pushy. He was helpful. I just went in to have my 25 year old Trek bike boxed up for $35 and I ended up buying a bike lock and having the bike tuned up. Its a great location with parking in the back and very easy to get to from the freeway. It's a nice drive in my mother's Juke with Pittbull and Ne-Yo tuned in:} I'm awaiting the phone call so that I can go to Amtrak and send it. I called (5) shops before I chose this shoppe.