Let me start that customer service sucks. We called ahead and found out that our rv was ready. we get there, sign in and stood there for 2 hours without anybody even acknowledging us. There was only 1 person ahead of us that wasn't even helped. We called the manager out to complain, then they decided to work. Returning it has been just as bad. Standing in here right now for the past 1 1/2 hours and still haven't been helped. My fiance took off work early so we can return it on time, just to stand here and wait all damn day.