I love Carolina's. The tacos. The chimis. The kids meals. The tortillas. The chips and hot sauce. All so affordable. All so delicious. Not much more expensive than eating at Taco Bell. I eat here more frequently than any other Mexican restaurant.
So why only four stars? The dining room can often be a mess. You order at the counter and are left to your own devices to see that a table is clean. Also, the maddeningly inconsistent wait times. Get your food in five minutes or thirty. You never know.
The food is consistently good. Any frustrations with service are really just minor inconveniences. Highly recommended.