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  • I want to start and say, if I could give 0 stars I would. This is by far the worst bank branch I have ever been too. We are unfortunately very close to this location so I've had to frequent this branch. They have the worst customer service I've ever witnessed from any bank branch, period. Every teller I've encountered are so reluctant to do anything above the bare minimum to provide assistance. Worst of all, in the case that they are unable to assist you, you will be treated as someone bothersome or not worth time or a smile. Complete miscommunication throughout the staff, and very hesitant to do any due diligence with any task that requires a little extra effort or research. My professional field is in customer service and I have felt with difficult customers, but I have the class and professionalism to treat everyone well no matter the circumstance. This is not something You'll find here. From the tellers, to bank managers , they have always disappointed me. I dread going to his bank. The only time I've encountered a semi decent experience at this branch was when I was dressed up, and without my children. Normally, as many moms I go in with no make up, kids in tow, and hair in a messy ponytail. This has been when I have received the brunt of the worst service. This branch is the reason we are closing our Bank of America accounts after 10 years of banking with them. Also, I usually only come to review sites I write great reviews because I Dislike being negative. However , this place is one of the worst I've been to.
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