They always seem to be understaffed so wait times are ridiculous, tables are dirty when the host seats you, and the servers are hard to grab a hold of. The food is also decent but nothing amazing, you could definitely go to a real steakhouse with better food and service and end up spending the same amount of money as you would here. I also overheard a server telling off a group of kids for not tipping her enough, which is very inappropriate in a hospitality setting (whether or not she was undertipped).