Terrible customer service and ethics on the phone. Got transferred to the national sales line and they told me I should of never been transferred to them. The agent on the phone advised me to call the store back and talk with a manager. I called back to see if they could make a reservation for me and they told me NO even tho my party was going to be for 20 people and it was my wife's 30th birthday. I asked to talked to a manager and the host Michael refused to get a manager on the phone. Michael advised me that all his managers were busy because they were expecting a party of 100 people and each manager needed to handle the party. He refused to get in touch with a manager and in my mind was lowsy customer service. Will not be attending this place for a party or special event. At least the Desertridge location was able to advise me that it was open seating on the lower level. If I could rate them half a star I would, customer service is what brings loyal customers and keeps the bills paid.