This guy is amazing. We figured we had a rat when we saw chewed plastic crates in our garage. Jason came out (at the agreed-upon time), looked all around and told us it was probably just a single rat who got into our garage and couldn't get out. Even pointed out the little rat footprints in dust in the garage. He put down 2 traps baited with peanut butter and told us to keep checking them. A few days later we found our huge gangster rat dead in one of the traps. 6 months later and Jason was correct, it seems to have been just the one rat (knock on wood). Jason didn't even charge us for the service. I've recommended Critter Tech to everyone who mentions they might have roof rats, top notch business.