I don't get what everybody is talking about. Yeah, there are shady characters hanging around, but it's downtown Phoenix. Chances are, if you are shopping here, you live close by....it's kind of sketchy. Thats why they have security guards at the door. Produce and selection are good. I think customer service is what really makes this place great. The guys at the deli counter are really nice. There is always somebody in the produce section. Every employee always asks if I need help. The cashiers are always nice ( Rodney and Mercedes). The baggers are always friendly too. Only complaints... I did see a bag of moldy beef jerky once