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| - After speaking with my claims representative and then her supervisor, the claim has been reversed, Progressive has decided to side with me after further investigation into this matter. I am elated and would rate my overall experience better if they had backed me up in the first place. I feel that when I pay for a service, on time, for many years, and never need to use it, the one time I need them to support me, they should jump at the opportunity. My advise to anyone in an accident or like my situation, accused of causing an incident, wait for the police! Be persistent that they come to the scene and fill out a report even if nothing really happened. A lot of time and energy could have been saved by waiting for the police. Don't let your insurance company roll-over on you, make them back you up. You pay for this service, use it, they work for you.
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