rev:text
| - TLDR: long waits; sub-par service; mediocre food
The over-hyped "locals" destination proves far from extraordinary. With torn menus, outdated decor, and a terrible seating system, this location probably needs to be saved from their downward spiraling demise.
Upon walking in, I am greeted from an older lady who clearly has no concept of wait times. She stands around looking for things to do when there is really much to be done to satisfy both awaiting and eating guests.
Upon waiting for my party, I order the disco tots with meat on the side. Ticket times were approximately 18 min for what is reminiscent of a disaster in kitchen nightmares. Literally chips thrown in a bowl with some tots and drizzled with some sauce. Truffle oil? More like olive oil with reminiscence of fake truffle extract. No mixing, no presentation. Just thrown in a bowl. I regret eating it as I write.
To even order the appetizer, I had to wait 6 minutes for someone to approach my table. In fact, the server touched the other tables that sat down after my party did. When my appetizer came, I had to ask twice for a place setting because I wasn't given one. When you need refills of coffee or water, the server has to take the cups away from the table. A pitcher or dispenser system would probably help out the servers from making unnecessary trips. I'm still trying to understand why the servers were so discombobulated. They don't even handle the checks. I wonder if a team system would work better. There's 22 tables max if you separate two tops and three servers. I mean there's 4 chairs at the bar, but there's even a busser and an older lady who does the side work. I'm still trying to figure it out.
I won't even get into my entree. It's not even worth my energy. But hey, at least I got free refills on my coffee.
|