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| - I don't usually like to write a review when I'm upset but I think this one was warranted. Service at this place has always been whatever. Inconsistency is the only thing that is consistent if you catch my drift. Today I think the one person was in training - so I can't fault her for anything but the main server was a bit obnoxious. Anyway, my wife and I came here for lunch and we ordered 3 things. Chicken Tinola (Pretty Good), Garlic Fried Rice (Pretty Good), & Chicken Arroz Caldo (Meh). I placed my order with said server in that order and when I said garlic rice, she said, "No, tinola only comes with white rice." I said "OK do you not make garlic rice anymore?" She says, "Yeah, it's ala carte $8.99" I said fine before I really let that sink in, but $8.99 for garlic fried rice??? It's rice and garlic!! and probably rice left over from the day before!
At the end of the meal I ask for the check. Sure enough $8.99, ok whatever. When the server comes back with her iPad to sign for my credit card it's on a screen for gratuity. There's a blank space to enter a custom amount and 3 buttons, for 18%, 20% & 22%. What happened to the 15%? That's it, no other numbers. The nerve that they expect 18% as a minimum that put me over the edge.
So 3 stars it is. Food is good enough (which for me is always the most important part) but the service, attitude, and gall of the restaurant loses them 2 stars.
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