Hotel staff, including the bartenders, were generally friendly. I absolutely love that they do not have a pet fee. Didn't get to hang out at the pool, but it looked great. The rooftop bar was great, kind of sucked that they closed at 10PM. The only problem I had was our room had a few problems: the shower heat settings were on the opposite sides, the bathroom door was kind of uneven and was difficult to close at times, and the room door was kind of heavy to open.