Never had a bad experience at this location. We have had the same server each time we have visited (not sure the odds of that) and he is absolutely awesome. I don't recall his name, but he has been here for a while & is just great- fills your water constantly, super knowledgeable and really friendly.
The food is always great too. It's a chain, so don't expect it to be a 5-star meal, but honestly we have never been disappointed. My boyfriend always gets their brentwood chicken sandwich and their side salad, which honestly is one of the best house salads around. Their ranch is so unique and really flavorful. I try different items each time I visit and most recently had a house salad and the Firecracker shrimp appetizer, which was really tasty.
Their drinks are tasty as well. I have visited for happy hour a few times and always enjoyed my cocktail or beer.
I would be a little weary about coming here on the weekends, as I am sure it gets really packed. However, on a weekday it's quite calm.