I've ended up at this laundromat several times over the years I've lived in Henderson. If this is the best laundromat around (which it pretty much is, judging by Yelp ratings), that's sad. Over 50% (WELL over 50%) of the dryers don't work. This place is seriously falling apart.
So why the halfway-decent rating? The staff really is great. The attendant helped us to locate a working dryer and offered his assistance to get some of the heavier items into the dryer. He tried to anticipate our complaints about non-working units and offset them by showing us which machines work the best. He allowed us to use some of the house dryers that are usually reserved for drop-off orders because all the dryers were in use - it sure beat waiting for others to finish.
In the end, I'd probably return simply because I know the service will be stellar. While this place lacks functionality because so many things are broken, it still beats dealing with rude attendants.