Sloppy work. I took my car for an oil change a few months ago because of the great reviews and about a week later the car started leaking oil and making funny noises when we turned. We thought it must have been the power steering fluid or a drive belt so took it into the dealership.
The dealership told us that the oil gasket was not replaced properly, which caused the oil to leak and spew all over our power steering fluid, which caused both issues we faced after getting an oil change here.
It ended up costing an extra $100 all in to re-change the oil and get some missing nuts and bolts to fix the oil leak.
Won't be coming back.