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  • The waiter was nice at first and the food came out pretty quickly. However the experience quickly turned sour and upsetting when I saw the lack of intention and care staff took to tend to customers just waiting and waiting and waiting. My fiancĂ© and I watched our friends be seated and wait over 15-20 minutes to even have their DRINK order taken. NO ONE went over to attend to them, apologize for the wait, acknowledge them or anything. For a high end resort like Westgate I expected way better quality of service and I'm shocked. Not to mention it took quite a while for our waiter to even come over to grab our payment for the meal. Will NOT be dining with Sid's Cafe again, if I can help it. You guys need to retrain your staff, or at least try and game plan for when you have a rush hour to better allocate servers to tables so you don't leave customers waiting. That's how you get reviews like this.
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