When I called to make an appointment Viki said Toni was off but Kyle (I think that was his name) was available. She said he was very good so I said OK. I then receive a text 30 minutes before my appointment that Adrienne was going to do my nails. He got really good reviews so I said OK. However, after I sat down in the chair Viki sent a girl over which I would have said no to and I would not have come in for! That was shady and I don't appreciate being lied to or taken for granted! However, I gave her a chance especially since my feet were already in the water!!! I think her name was Kim and not only did she rush my massage but one leg got more attention than the other---it did not feel good either! She was more interested in watching the people around me than paying attention to me. I was done in 45 minutes which included polishing. She didn't get started right away either on my appointment time so it was actually 30 minutes. That is way too fast for a Spa Pedicure and I'm usually in here for an hour and a half for a pedi. So I'm disappointed that my monthly treat to myself, one I really needed to relieve stress, was rushed and did not feel good. What is the rush anyway? This is my money and I expect to get my money's worth. I tip depending on my service so it's her loss too. They should also stop talking amongst each other in their language as this is very rude to do in front of clients!
I recommend Toni for a pedicure. I also recommend the aromatherapy pedi or the pedicure specifically for a woman. Toni does a fantastic job. He takes his time, the massage is relaxing and not rushed. My nails look good afterwards too. What I like about coming here is the location and all the options of what services including aromatherapy I want. It can get expensive with add ons so be cautious of that. However, due to the experience I had today I will find another nail salon to go to.