I am very happy with this groomer and so is my dog. I love that Dawn is very sweet and personable with my dog. There are no other dogs in her facility barking and stressing my dog out. She does a great job on my border collie's thick coat and charges less than petsmart and a lot of other groomers. My only complaint is she is so popular, I have to schedule a few weeks in advance. That's fine with me.. She's worth the wait!