Date of visit: Dec 02nd
Hostess service: extremely poor
Table service: fair
As a large group of 14, we made a reservation for 7. We didn't get a table until 7:40. What made it more frustrating was the hostess. I believe her name was Audrey. She was extremely rude, and unprofessional.
The manager was more accommodating. There was no explanation as to why our table was not ready other than, "we are waiting for a large group to finish". The large group they pointed to, was just starting dessert so I don't know who they are fooling. As well, the " large group" was sitting at a table for 8... It wouldn't have accommodated us regardless.
After speaking to the manager separately, he saw to it that the server was there immediately after we sat down to take drinks and appetisers. The server was fine, and we had one table runner (brings out food) who was exceptional, cracking jokes and always doing a quality check.
Overall experience with food was fine, Hawaii roll and the calamari are great.
However, Will not return.