Horrible experience. We just moved to AZ after living in two other states for the past 7 years. We used the DMV in both other states and had no issues. We've been at this DMV in Scottsdale for three days now trying to register vehicles and get new drivers licenses. No one knows what their doing. Different story/directions every time. The worst employee was Marissa. I told her we had a bad experience and she was rude and extremely sarcastic. She thanked me for having a bad experience instead of trying to improve or apologize. She was suppose to be helping train two employees. They were both extremely uncomfortable as they struggled and she just sat there. I can't believe they can run such an inefficient business like this and keep people like Marissa around.