This man knows his stuff. He is a good family doctor. He does his continuing education and research and knows the newest things, despite the fact that he is a family doctor with a very busy practice. And he doesn't complain about the American medical system, because he used to practice in Toronto and sees both sides. He's smart and he cares, although he has a somewhat gruff exterior sometimes.
I'd give him a 5, except he runs late all the time because he has so many patients. On the good side, he has open wireless in his office for the convenience of waiting patients who need to work while waiting.