I have been coming here for the past 5 years. I have given them a lot of my time and money and the one time I'm late, I'm greeted by passive aggressive behavior by the manager. I understand punctuality but with getting lost and traveling an hour away just to come to this one location, it's not professional to be greeted with such cander. It is conflicting because the staff is wonderful. Every masus and esthetician I have worked with has been wonderful, but the attitude of the manager is not ok. Needless to say, I will not be coming back to this location. You don't treat people like that.