Scheduled appointment online. Got there. Nobody else there customer wise. Said they were expecting me. Good start. While waiting, used the bathroom. Hasn't been cleaned since they opened. The coffee area looks just as gross. So almost an hour later they told me they don't have those tires in stock even though they did online. Maybe they should have looked for them before I came. Didn't even offer a discount!!!??? Horrible customer service. No wonder why there was nobody there.