I came here twice with friends in the span of one week after hearing so many people rave on and on about this particular KBBQ place and while there are a lot of options and the meat is good quality, I wasn't blown away or impressed.
The service we got on both days was mediocre at best. I wanted to give them the benefit of the doubt the first time. Maybe they were just really busy and not accustomed to handling a busy floor? Second time around was the same thing. We had to flag down multiple servers to be noticed. The second time was actually worse than the first time. I'm not sure if it was because they knew we were a larger party and we would automatically be charged gratuity? Not sure.
The first time I came they didn't have the gyoza and green mussels, but was not too hung up over that--they ran out of stuff sometimes right? Second time I came, they had both, but only the guoza ever came. I asked a couple times for mussels, but just gave up because it never came.
I am only giving it 3 stars because they had some unique options that other Kbbq places didn't have such as their Spicy JalapeƱo Beef Belly--my personal favorite. They also had a seafood salad (which was something I only expected at a sushi restaurant), as well as bulgogi nachos.
I wish I could love it as much as all the others that rave on about it, but it's definitely a lot more expensive than kbbq places like GEN that cost less and have just as many options, but with better service. Not sure if I'll return.