I had the unfortunate experience of eating at Famous Dave's last night.
The bad experience started right at the front door. There were 2 young hostesses to greet us. We were told there would be a 10 minute wait. We were able to see into the dining room and saw at least 20 empty tables! We waited about 15 minutes to get seated, having to endure the two hostesses talking about Christmas shopping, gifts, etc.
after being seated our server came right over to take our drinks order. She brought them right over, only bringing one straw for two drinks! I ordered the burnt ends sandwich with corn on the cob. The food was brought out quick enough but we still had only one straw and no eating utensils!
My burnt ends were so tough and fatty I couldn't chew them. The server came over to see if everything was alright. I said "no" and she replied "oh, ok" and walked away. I are the frozen corn on the cob. When she brought our check, she noticed I hadn't eaten the meat and asked me if I wanted a doggie bag. I told her the meat was terrible and she replied "oh, i'm sorry. That's a shame"
We paid the bill and left, knowing we'd never be back again.