DO NOT USE THIS GUY....
I specifically asked if he could should me proper fp lighting etc, because this is my first unit of this type ((BEFORE he arrived, I made sure this was part of service))
starts off with "my logs are wrong" not really but wrong. Ok... WTF does that mean.
Then he pulls down the flap from overhead and then pulls apart the tube going to chimney. Then proceeds to tell me, he can't reach to put it back together again. WTF again.
And.....while he is "Breaking" my fireplace....he takes a call on speaker phone no less.....and quotes the guy 100.00 for the exact same job.... that he charges me 110.00 for. YEP you my friend are not smart.
I asked where pilot light was (turned out it was under two metal plates) --- he had put it back together without showing me at this point ---- and huffs and disassembles the base again. Well n/s dude that's what the "teach me how to light it part of the service includes".....
I just in good conscious ---- can not recommend this guy. Charges females different from male callers and breaks stuff I never asked to have fixed in the first place.