2 stars for being the only henna place in Cleveland and that is there redeeming quality. I was here at once before and my only issue was the styling...
however at my most recent visit I was left more in shock than awe. First I made it clear that I would need to leave at 6 (I had a 4:30 appointment, and per my last experience it shouldn't have been an issue). I stated I didn't need to have my hair dried just my bangs and we'd be good to go.
Everything went well until the washing portion. The stylist left halfway through the wash (I still had soap in my hair!) to go tend a guest who had walked in to schedule an appointment. I was not the happiest but I was understanding.
Part of my appointment included a bang trim. Sadly, the cut ended up uneven due my curly hair and I had to point out areas that she missed. I paid and was on my way.
However when I got home, I realized I had chunks of henna still in my hair, chunks of henna stuck to my skin and clothing. Luckily henna is natural but it didn't stop my skin from changing color and getting irritated. I had to apply cream to stop the irritation.
I had to take shower with three washes to get the dried chunks out of my hair and my shirt was dyed.
I am extremely disappointed and though I greatly enjoy what henna does for my natural red hair, I will need to find another place to go because this experience has turned me off to this salon.