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| - Warning, this review is simply about the customer service (or lack there of) and NOT about the food- as I couldn't actually take the time to ENJOY it.
Walked by and noticed this place had a lineup at the door. We wanted to try a new place so we decided to put our name down for a party of 4. We were quoted an outrageous 2 hours for a table, and were given the option to leave our phone # and have them call when a table would be ready. We decided to go to Spin (a Ping Pong place on King West) to pass the time. After about and hour and a half we got the call that our table was ready so we decided to head back.
Once seated, we were expecting 1 more guest who worked around the area and wanted to join last minute. Once we let the server know, they immediately turned the switch and became disgustingly rude.They tried to explain how this was "against their policy" and in order to accept another guest at our table, we had to order an extra dish (on top of the 5 dishes that were already ordered). Fine, whatever, more money for them. We were all sharing so we picked something random.
Our guest arrived when the food came (30 min or so after being seated). We were pleasantly surprised at the food- it wasnt anything like we've had before. Truly authentic.
Sadly, every 10 minutes they would come to ONLY our table and tried to kick us out. There were other tables of 4 that had een seated before us yet they werent getting any lecture. They even put the bill on the table when we werent ready to settle up. No paying guest at a restaurant should be told when to leave, (maybe with the exception of all you can eat places). And no one should be told to hurry up for the "customers that are waiting outside." Excuse me, aren't we paying customers as well?
The worst part was we never got to enjoy the food, which ended up to be something I've never had before. The food was great, but the way we were treated was disgusting and ruined our entire experience.
We will never be back, and will tell everyone we can to avoid this place due to their LACK of hospitality mannerism.
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