Our experience was overall middle of the road. Not great like some reviews nor terrible. Really liked the customer service even though at times it seemed eerily robotic. :) My Butter Burger was smaller than my bun which irks me, yet it tasted fine. The cheese curds were tasty, but would have been 10x better had they have been served hot. BF thought the salad was fine--nothing to write home about. I liked the root beer because it was not very sweet. The custard was pretty tasty too. If I am in the area, then I would return ( no special trip)