What a nice experience! I was originally going to take gold to a shop near my house, but luckily they were closed today. American Jewelers was a bit out of my way, but after reading the reviews I knew I wanted to make the trip. When I arrived, I was greeted by the kindest man, Cleve was very chill and I appreciated his upfront demeanor. Very personable people at this shop and the price was great. I am very please with my visit as well as the fact that they gifted me a complimentary jewelry cleanser as I was a new customer! So sweet. Thank you for the experience, I will be returning and recommending you guys to others.