Patrice is very professional and really knows what she is doing as she has been at this awhile. She was able to lash my 1 eye that doesn't have a lot of natural lashes and still make me not look like a cyclops! This is a 1-person business which I always like to support instead of a big "salon" type. You don't have as many options for changing appointments as she is very busy but she always goes above and beyond to try to accommodate. I really appreciate her expertise!