I love working with Gateway Bank! Everyone should have a bank they love to work with, that group who wants to be with you every step of the way. A community, local bank is the way to go.
All of the staff at Gateway are extremely helpful and friendly whenever I call or walk in. They are always willing to go the extra mile to answer my questions, and make us feel welcomed and appreciated.
Example of awesome customer service: I had a meeting one afternoon to go down and discuss some accounts. I mentioned to one of the folks at Gateway on the way to our meeting that due to family scheduling, I needed to bring my 6 year old son along. When we walked in, we noticed that they had already turned on the lobby TV to a favorite kid-show channel for us! Our son was able to stay amused and happy for the brief meeting, and I was so impressed with their thoughtfulness.
Banking can be unpleasant and stressful unless you've got people on your side who want to help you succeed. They have high standards, but they're down to earth. I highly recommend Gateway Bank for your everyday, or business banking.