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  • Dr. Grossman is ok. I wish he would take a little more time with me but I do like him. That is why there are 2 stars. As for the staff that is quite different.story. Never very friendly when you check in but I can deal with that. The problem came when I needed a referral. The person who you have to deal with was named Kim. VERY RUDE, VERY CONDESCENDING!! Had the nerve to call me twice at 6;22 AM. Hung up on me. Told me I didn't know what I was talking about. ETC.... Finally went to the office to talk to the office manager Dee. Told her everything. She seemed like she was concerned. Hope she took care of this. Will not deal with Kim person again. I expect, but know I won't get one, an apology! No one should be treated like this. If it was for us they wouldn't have a job. Might be time to look for a new doctor if Kim continues to work there. BEWARE!!!!
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