I ordered tickets for my parents to see Jerry Seinfeld in Stockton on March 11. My parents showed up only to find out the show had been rescheduled for March 9th. I received no email, no phone call, no notification whatsoever about the change. I was refused a refund. Their system says I got a notification. I use gmail and can easily type in any keyword to search all emails, even those that have been deleted. There is no notification. Now I'm out $332.50 and my parents missed the event. I will never use this service again.