I really like this location. I have always had a good customer service experience coming here. They are always willing to help find me what I need so that I don't have to wander aimlessly around the store.
I have used their printing services here as well. I love that I can place my order online and pick up when ready. More than not, my printed items will be available before scheduled pick-up time. There was an incident once where I was supposed to get my items in color but they were printed in black and white. The guy apologized and fixed my error quickly and let me keep the black and white ones at no additional charge. So he did definitely go above and beyond to fix the error. They have quick turn around times for their printing services - which definitely helps if you are trying to do something last minute.
I did try to find some brother toner here once that they didn't have so I had to go elsewhere but other than that - this is normally my go to spot if I need anything office related.