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  • Products seem nice in store, but quality is questionable now that I've owned it for a while. If you do purchase something there, DO NOT expect them to stand behind it! Customer Service doesn't follow up. They send sub contractors to "determine" if the item can be repaired. The sub contractors don't do anything but take pictures and tell you that Living Spaces will be in touch with 48 hours. I have had 4 calls and 2 in person meetings, and not once has anyone followed up. So, today again, I'm trying to call them to get answers on next steps and I get a message asking me to call back during normal business hours, which was 9:00am PST....it was 10:00 to 10:30 when I called them 4 times and continued to get the message. Seriously? A horrible experience. Go to IKEA or somewhere else!
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