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  • Sub-par food and terrible service. I stopped in with a group of friends for Sunday lunch. When we sat down, we were immediately greeted by the server who promptly returned with our drink order. After that, it was all downhill. We placed our order and finally, 25 minutes later (yes, 25), our appetizer came out. We had no plates, silverware, or napkins. We asked the girl who dropped off our appetizer if she could get them for us, she acknowledged, and then never returned. As we just sat there, all of the servers were huddled in the back of the restaurant, chatting away without a care in the world. We were finally able to flag down one of the other servers as she was passing by, and again asked for the basics. She returned with wet wipes, and nothing else. We asked her for plates and silverware, as well-- she brought back 3 plates and no silverware... not even enough plates for half our group. Finally, we were able to get our server and ask her for all of the necessities. We waited another 25 minutes, before asking for a status on our food. They brought it out a few minutes later. Everyone got their food except one of us. Again, we had to flag down our server to bring it to her attention (how she didn't realize initially is beyond me). It was getting a bit ridiculous. Among other issues with the orders, a friend of mine had items missing from her burger. A manager came out and informed her that she was very mistaken and had read the menu wrong, but would accommodate her. She mentioned that she remembered seeing it on the menu. He again told her she was wrong and stepped away. He came back around a few minutes later, admitted he was wrong, and blamed it on the fact that the menus had changed 2 weeks ago and they were still adjusting to the changes. That's understandable, but definitely the wrong way to handle the situation. The rest of the food was sub-par. We had nothing that knocked our socks off. We were disappointed, because we had such high hopes when we walked in and saw the menu. We won't be back again. There are many other choices where I can get a better meal and better service for a similar price.
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