I went here a few weeks ago because of all the reviews raving about it, and because it's just down the street from me. Overall the service was alright. I walked in and ordered my food at the counter. (I got a Ruben with their house-made chips) The cashier told me I could take a seat wherever and that my food would be out soon. After around 5-7 minutes they brought out my sandwich.
The sandwich wasn't bad, but it wasn't mind blowing either. Honestly, I just felt like a regular sandwich, which is fine in my book. Their homemade chips are pretty decent too.
All in all, the restaurant really isn't bad, but it's nothing to write home about either. If you're out and just want a quick bite to eat that's close by, this place is a viable option.