I have had food from one of their other location and figured this one would be just the same. Sike
1. They have a pretty cool to-go/pick up window
2. The workers seem younger and less patient then their older counterparts at the fancier locations
3. They dont take directions
4. Rude
When I place an order over the phone im usually looking directly at the menu. Now the menu they have online looks like some fuzzy picture of a picture. I ordered 2 orders of pad thai, one chicken one house(with all meats). NO NUTS. Which I reiterated twice no nuts. Ok 25 min, k great.
As I arrive to pick up my order Im met with a heafty $27. Yikes. The menu says 6.95 ea. Im quickly told that was the lunch price and the dinner price was 9.95 and 12.95 for the house pad thai. Wowzers i said, I didnt see any dinner prices on the menu. Well dinner started at 3pm. Hm interesting. As i pay him he hands me the food, shuts the window then walks away.. Um wtf how did you know i didn't want my change back? Rude.
Once i made it home i opened the containers hoping the tasty food would calm my nerves and what do i see.. Nuts.. Nuts.. Why me. I'm not allergic or anything but i did state twice I didn't want any on either order. After that initial let down my boyfriend and I check the menu again.. Im right, no dinner prices and it looks like a picture of a picture.
The food was okay but for the hassle I'm sure I can find a place with a friendlier staff and less grease.
Also know for lunch specials you will get cheated out of soup if you do take out. You will still have to pay the same price, but no soup. I even tried to negotiate an extra wonton or egg roll since there was no price difference but no deal.
As if 11/28/15 looks like the menu is up to date visually and the prices more accurate.