This place was just a place I went because it was conveniently located near my home. Big mistake. I should have just driven the extra mile to go to Sally's! The place is true to its name. It is a warehouse! Giant rows of shelves, however, hardly any product on those shelves. Odd how empty the shelves were, but the items hanging on walls were completely jam packed and hard to shop through. It seemed the name brand stuff was scattered and hidden by all the cheaper, knock off brands.
I went in for hair dye and couldn't find my color. It was difficult getting anyones attention to ask because the two people there were in deep conversation and ignored my first "excuse me". When I finally did get 'help', if you could call it that, it was very awkward. The associate just looked on the shelf I did, and told me that they obviously didn't have any since I couldn't find it on the shelf either. WAIT WHAT? I understand if you don't have a product in stock, but please don't insult me by taking me to the shelf and shrugging your shoulders! Rude! Better customer service and well stocked shelves are desperately needed in this store!