As an owner of a professional recording studio, I have had several pianos tuned and worked on over the years by several people. Wes Flinn is with out question the best Piano Technician I've even encountered. We have a 1921 Kimball baby grand that needed attention, and Wes was honest, and incredibly knowledgable about what this piano needed. When we decided to go ahead with the maintenance that he recommended, we were not disappointed. He was extremely communicative and made several trips to and from the studio to ensure the accuracy of his work before completion. I had know idea as to the extent of the issues that needed to be addressed, and he took the time to educate me about what needed to be done. He also met a very important session deadline, for which we were planning on using the piano. After his work, the Kimball sounded and played like a totally different piano. the results were remarkable, and ABSOLUTELY worth the cost. Don't bother with other piano tuners or technicians- seriously. Wes is not just someone who will tune your piano, he is a Registered Piano Technician with the training and experience needed to provide an outstanding result. This man is the definition of professional. I cannot possibly recommend him more.