If you want good service, don't go here on an "event" night. Completely packed and totally under-staffed. I wouldn't mind that, except the stress of that makes some of the waitresses bitchy.
My last experience involved a waitress visiting us 30 minutes after we put in our oder. She brought everything except for the sweet potato fries I ordered, so I reminded her about them. She came 15 minutes later with a $7 basket, of which I could see the oily bottom of. If I counted the fries, I would say there was no more than 20 pieces. Double-U-tee-eff. My over-confident friend stormed to the manager, shoved the basket in his face, and said "Don't you think it's a little ridiculous to pay $7 for these fries when I can see the bottom of the basket?" He agreed that it was ridiculous, and proceeded to over populate the basket with fries.
I've had good experiences here too, but just a warning that the service is not something you should have high hopes for. Also, the food. Generic bar food.