They weren't friendly and almost everything I tried to order had some rule that prevented me from getting the quantity I preferred. Every meat seemed to be styled from a different city (Kansas City brisket, Memphis pulled pork, St.louis ribs, etc.) so the place really didn't have it's own identity. The sides looked good but really lacked flavor. For example, the potato salad looked fabulous but really didn't taste like anything; the macaroni and cheese tasted like butter I guess. The biggest problem was the way they presented the meat. I ordered a three meat plate and they poured sauce on everything (NOT a good sign) and basically scrunched all three meats into a bowl. The brisket was thin and chewy, basically no smoked flavor. It also had cracks in it, so I guess they don't cut to order (either that are they are really doing something wrong). The ribs looked promising, but again they were chewy and no smoked flavor. The pork had slightly more flavor and the texture seemed right but the sauce was inappropriate (pulled pork typically has a thin vinegar sauce on the side, not BBQ sauce on top). Honestly, I didn't finish it and as much as I hate to waste food I threw at least half of it away.