I'm going to start out by saying I used to love this place when Chef Marc was there. Now... A totally different story.
I had been craving the chopped salad and finally decided I was going to get it tonight for dinner. I wanted to call it in and order so that I could just run in and pick it up. I called about 6 times before going into the restaurant to try and order. No one answered the phone, and then I got hung up on twice as well. The restaurant closes at 10pm, and I called at 9pm. I figured they must have been busy and was giving them the benefit of the doubt.
When I finally got to Novecento there was only one person in line... Not sure why my calls weren't answered. I decided to try and call the restaurant while I was standing in line to see if the phone would ring. Of course it did...then all three girls that were working looked at the phone and silenced it. I tried again... Same thing! While I was standing there in line I watched them ignore my calls! What kind of business is that? It's not like anything at the restaurant even takes that long to make! Well... For their staff I guess it does because they have no care for their jobs and work as slow as possible. FINALLY one of the girls acknowledged that I was there after standing in line for 15 minutes. The staff is unfriendly.. Bottom line.
The service I received was horrible. The chopped salad doesn't have the same dressing as it used to either. Now it's plain red wine vinaigrette... Before it was a bright pink vinaigrette and so much more flavorful.
My advice...stay away.