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| - I get shellac done on my nails every 2 weeks here. I've been going here for at least a year but had a really bad experience on Saturday, April 23, 2016. I called to make an appointment. When I arrived, there was another customer ahead of me so I waited until they were served. As I was not paying attention to what the lady at the counter was saying to the customer in front of me, I hear her yelling at me as she repeated "go to the back... Miss, GO TO THE BACK". It was like she repeated herself 3 times, raised her voice and the whole salon went quiet and looked at me. I was so embarrassed I just went straight to the back thinking they know who I am. I walk to the back (feeling mortified) and as I'm walking, she calls out at me again and says "miss, are you two together?" and I say "No, I made an appointment and I'm here a little early." She then tells me to come back to the front, asks my name and then asks me what I'm getting done. She then tells me to have a seat and I was waiting for at least 15 minutes (I was only 5 minutes early). I like to get a flare nail done and they usually don't charge me extra but this time around, I had a pedicure/manicure w/ flare and was charged $67 (unheard of). The lady at the front who YELLED at me then tried forcing me to give a better tip because there were two girls working on me. I believe i left a good enough tip but I was so upset the way I was treated. I will NEVER go here again! I pay lots of money to have my nails done every two weeks and I always give a good tip. This experience left me feeling very upset and I will NEVER EVER GO HERE AGAIN. Do yourself a favor and don't even bother. Absolutely RUDE and OVERPRICED BS. VERY UNHAPPY.
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