I went into color nation with virgin hair. Never colored in all my 26 years of life. I had my consultation and explained what I wanted. Balyage, someone who can blend really well and no orange. I showed her a pic of what I wanted. I made my appointment for the following week. I went in at 6:00 and ended up leaving around 9:30. I get it I have a lot of hair and we knew this was going to take a while but what I ended up with, I don't know how. I didn't realize how much I hated it until I straightened it myself the next day. The salon closed at 9 so by the time the color was done, I asked her to just straighten my hair and she insisted she just use a blow dryer and then had another stylist come over with her blow dryer and they both were drying my hair If I didn't feel rushed out of the door, I did by this point. I have huge frizzy hair so after the blow dry, I couldn't tell if I liked it or not, my hair was too poofy to tell. I didn't complain though, I just wanted to leave because I felt bad for keeping her there past closing time. I was told at my consultation it would be around $150 and was told that each additional bowl of color was 10.00 each. I paid 250.00 and rushed out since they had been closed for a half hour so. Once I straightened my hair the next day, I realized she didn't color the top back of my head? She colored around my face only and then I go to check my receipt.... I was charged for an additional 6 bowls for color... I used a total of 3 bowls one included in the price so I should have only been charged 20.00 extra for color. I was also charged 40.00 for a haircut, I never got a haircut or even a trim. She said the style was also included in the price I never got a style. Just a blow dry. I called the salon and asked about the charges. The lady on the phone told me the stylist that did my hair was busy but she would talk to her and have her give me a call back. I never got a call back. I called again and was put on hold and then hung up on. At this point I don't want my hair fixed, I just want my money back for the things I was charged for and never received such as the 40.00 haircut and 30.00 for bowls of color I never got. I am so disappointed that I did all the research to find a good salon and figured I will get what I pay for. I would have been thrilled with paying 250.00 if I had gotten what I asked for and been a repeat customer but this is just ridiculous and I am mad at myself mostly for not taking the time to read over my receipt while I was there.