OKAY SO.
Mortified.
Yesterday when I rolled my bike down my front steps, which I have done about a million times, my fucking front wheel rolled off. (!!!!!!!!!)
There is NO excuse for this to happen, seriously! Holy fucking shit! (!!!!!! expletive expletive expletive !!!!!!!) I had a tune up done and a flat changed a month ago at this place. See previous review for that comedy of errors.
What if this had happened while I was riding my bike on the road? Seriously? Could have died! I do NOT trust these people with my bicycle!
I know this is their shit job (not going to mince words anymore, sigh, there is no excuse for this quality of service) because they changed my front wheel b/c I had a flat, and needed a key I had to take off my front wheel. Without this key, it is basically impossible to remove the front wheel. If they did their job properly and installed the wheel properly - with the lock in place - there is *no way in hell* my wheel should have come off so easily.
Beyond pissed off, and seriously have no time to deal with this nonsense or the nonsense I posted in the previous review. With my old review I was willing to at least be kind of nice but at the moment I do not have words for how unimpressed I am. If I am paying you money for a service you had better do it properly. Going to request a refund, will keep y'all updated on how that process goes.