After being promised a full refund my account was re-activated again without my knowledge and my account was charged double. After talking with them on the phone for an hour, they agreed to refund one of the four charges. Obviously they know they are at fault if they are willing to refund one charge, but are too dishonest and greedy to refund the whole amount.
Do yourself a favor and go run in traffic with your hair on fire. It will probably be less painful and cost you less.