The coffee is okay (not amazing, but you can feel good about yourself for drinking it because it's fair trade), but the staff is intermittently rude or nice. There's this one dude who at least worked there a while ago who yelled at me for ordering a "mint mocha" instead of a "grasshopper," as it's called on their menu. I didn't go back there again for a long time.
The vegan peanut butter chocolate bars are amazing, though - and really easy to make at home should you be so inclined.